The Health Resources and Services Administration (HRSA), Department of Health and Human Services (HHS) provided financial support for this project. The award provided 0.13% of total costs and totaled $950. The contents are those of the author. They may not reflect the policies of HRSA, HHS, or the U.S. Government.

Help Spread the Word About GetHelpNY!

Partners help us reach the people who need it most.

Logo for GetHelpNY with the phone number 898-211, featuring the tagline 'Text. Talk. Heal.' and powered by 211 Helpline.

GetHelpNY is a free, confidential automated texting service connecting people to local substance use disorder treatment resources across the region.

When someone texts GETHELPNY to 898-211, they get an automated reply with local substance use disorder treatment and prevention resources near their location.

Click Here to Become a partner!

How you can help spread the word

Order and display free printed materials about the GetHelpNY service.

Post information about GetHelpNY on your organization’s website, or across other communications channels like social media or digital newsletters.

Request our local GetHelpNY community champions speak or exhibit at meetings, gatherings and events about GetHelpNY and substance use disorder awareness-related topics.

Questions, Materials + Speaker Requests

Use these forms for general questions, to request a speaker, a table/materials at your event, or to order free rack cards.

*These forms are for organizations. They are not a way to get help, and messages sent here are not confidential.

Looking for treatment or support? Text GETHELPNY to 898-211 for a free, confidential list of substance use disorder services near you, any time. To speak with a live specialist, text your ZIP code to 898-211, Monday through Friday, 9:00 AM to 3:00 PM.

You can also dial 2-1-1 or call the NYS OASAS HOPEline at 1-877-846-7369. In an immediate crisis? Call or text 988 for the Suicide and Crisis Lifeline.

Call 911 for a medical emergency.*

Have an event or meeting coming up? Request Speaker + Material

Request Free Materials for Business + Organizations

A person sending a text message.

Service Region

The GetHelpNY free automated texting service is available across a 14-county region in Western and Central New York State.

When someone texts GETHELPNY to 898-211, they get an automated reply with local substance use disorder treatment and prevention resources near their location. It’s free, confidential, available 24/7, 365 days a year, and it’s designed to be easy to share and easy to use.

This service is powered by the 211 local information network.

Map of New York State highlighting the full GETHELPNY service region, including Allegany, Cattaraugus, Cayuga, Chautauqua, Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Wyoming, and Yates counties.